Gaining Buy-in - Building Winning Relationships

2 days

To make their expertise effective, technical specialists need to be able to gain acceptance of their ideas. Gaining Buy-in is a practical course designed for specialists and those in consultancy roles to enhance their ability to sell their ideas and develop effective relationships with clients, both internal and external.

Objectives

• To enable you to project yourself with confidence
• To learn to develop and strengthen business relationships through better understanding of others
• To enable you to influence people effectively by engaging them with your own ideas

Course Content
The course builds on interpersonal skills, applying them in scenarios based on every-day situations, including listening actively to understand client needs, selling your ideas, sharpening your message, influencing and inspiring others, and handling objections.

Who should attend?
Gaining Buy-in is designed for those in technical, sales and consultancy roles or in specialist functions such as Finance, IT or HR who need to develop effective client relationships internally or externally.

Themes

• Recognising habits of communication that create confusion
• Handling the feeling of being ill at ease
• Using your personal space to include others
• Listening actively and questioning appropriately to develop constructive arguments
• Identifying and developing the client's needs
• Selling your ideas and opening up opportunities
• Sharpening your message and focusing it to the needs of the client
• Influencing and inspiring others to gain buy-in
• Holding the authority of the expert to win people’s confidence
• Handling clients' objections
• Applying the learning through use of role-play

Methods
The course is highly participative, working in small groups with role-play and video feedback.

Course Booking and Enquiry Form