Managing for Results

3 days (2 day modue + 1 day module)

The performance of organisations depends crucially on the effective management and motivation of people at all levels. Key issues are the levels of skill among employees and their willingness to achieve organisational goals. 
Inspiring and Developing People provides an approach to understanding performance issues as well as techniques for effective delegation and practical skills for developing, motivating and inspiring staff.

Objectives

• To develop understanding and skill in managing, inspiring and motivating others
• To learn to delegate effectively
• To develop behaviours and strategies to give more flexibility in handling different and potentially difficult management situations

Course Content
The course develops personal flexibility in management style. It looks at ways of managing conflict and at ways of understanding and interpreting others' agendas as a basis for choosing effective approaches.

Who should attend?
Inspiring and Developing People is aimed at functional managers who need to achieve results through people.

Themes

• Exploring the link between management style and the behaviour and performance of others
• Inspiring others by setting a positive way forward
• Attracting others to your ideas using personal energy and imaginative language
• Setting and maintaining clear standards
• Encouraging better performance and handling poor performance
• Using positive body language to promote confidence and trust and allow your direct reports to assert and challenge ideas without fear
• Preparing others for delegation through coaching and positive feedback
• Delegating effectively to different levels of individual ability and effectiveness
• Developing flexibility in handling different people and different management situations
• Handling conflict
• Building techniques for communicating effectively both upwards and downwards in the hierarchy
• Diagnosing problems and devising practical strategies for use in the workplace

Methods
This is a highly participative course which gives group members the opportunity to discuss the themes and models being presented as well as offering effective techniques and strategies for applying the ideas to the business world.

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