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Jo Ouston & Co has often been featured in the media. The following are some of the stories that have appeared over the years.

Recent articles can often be found in full on-line - enter "Jo Ouston" into Google.

Learning with Dramatic Effect
Training Zone, September 2007

In the Jo & Co philosophy successful professionals in the theatre and in the business world, although they may seem miles apart, have at least one characteristic in common: the quality of truth in expressing themselves. "It’s all about bringing out potential. In business it may be about communication. In acting it’s about the drama inherent in the role. In either case the strength of the performance comes when it stops being a performance and becomes an expression of what makes the individual unique.” More...


Choosing Happiness
Cosmopolitan, February 2007

How we choose to react to situations can make a significant difference to our level of happiness, argued Jo Ouston in a short Cosmo piece examining some typical scenarios. It is important to be clear about our values, and sometimes to be assertive about expressing them. But at other times we need to avoid getting side-tracked by our immediate feelings and keep the bigger picture in view in order to safeguard our longer-term interests.

Personal Presence
PR Week, 15 September 2006

Pitching to clients is no longer just about being able to deliver information accurately, but about having a personal presence that makes the experience memorable.

"This training is particularly useful for PR people becuse it is really about being taken seriously," said Jo Ouston in a feature on modern training techniques for PR practitioners." In PR, as in much consultancy work, you are quite often expected to present to and advise clients who are much older than you. This training teaches you how to present yourself with the confidence and gravitas that audiences expect ... It's about believing in what you are doing as well as applying a methodology."

Pitching to Win - with personality
Online Recruitment, 11 May 2006

Winning business is always a challenge but those with real presence and the ability to build relationships will win out over just another slick presentation. "Presence is having the gravitas to be who you are," says Jo Ouston. "It's about being comfortable with yourself so that you can listen attentively, giving time and status to your clients, their ideas and concerns... This flexibility is a strength - it enables you to recognise the client's needs rather than just pitching what you want to sell." More...

Sainsbury's Innovation ROI
Strategic HR Review, March/April 2006

In 2002, Sainsbury's invested in the UK's first one-year Diploma in Creative Talents and Solutions, working alongside Bristol Business School and management development consultants Jo Ouston & Co, to discover if and how a specialised employee development programme could produce clear quantifiable business benefits.

"Course assignments were closely linked to Sainsbury's operations, and each one required students to think how the theoretical learning could be applied to the workplace," said Sam Memour. "By delivering Christmas road shows in a more creative way, we removed £500,000 from the seasonal events budget." Sustained application of innovative thinking to every detail of how a company works, as well as to what it sells, can contribute most to business performance."

Theresa Huxley, product technologist, believes the course had "significant business benefit since it streamlines innovation and makes processes faster, simpler and more cost effective." The course delivered an obvious return on investment with new ideas delivering positive results to the bottom line. More...
See also Masters in Creativity

The Creative Touch
Fresh Produce Journal, 26 January 2006

Many companies recognise the need for innovation and creativity in their businesses and describe it as part of their mission. Sainsbury's determined to turn that mission into practical reality. The outcome was the development with Bristol Business School and consultants Jo Ouston & Co of Britain's first Diploma in Creative Talents and Solutions. More...

     
   

Substance Wins over Style
Sunday Times, 20 November 2005

Columnist Roger Eglin discussed with Jo Ouston what business executives could learn from the fight to lead the Conservatives. Main theme: the importance of the integrity of both message and messenger.

"While David Cameron has clearly been trained in presentational skills," Jo Ouston said, "David Davis has gravitas, which is more credible. To have only presentational skills is not enough. If you are not relaxed and being your real self, it is easy to disrupt your balance. You end up playing a role rather than being who you are."

Ouston put Davis ahead after the Question Time debate. "We simply do not buy into something that is just technique. You also need to have intellectual rigour and know what you are talking about." People didn't just look at showmanship.

It is much the same in business. Executives can be taught to improve their presence and how to reach out to other people. The goal is to avoid being seen as putting on an act. The important thing is to put over the message in a way that people will understand.

These are increasingly important skills. The changing style of business means there is a greater need for soft skills such as effective communications, relationship building and team working.

     
   

Communication Style
Sky TV Sunrise, 5 November 2005

Appearing on Sky Sunrise to analyse the communications styles of Tory leadership candidates Cameron and Davis, Jo Ouston pointed out the essential difference between the two. David Cameron's undoubted polish as a platform presenter was outweighed by Davis's more considered approach under questioning.

"He has more gravitas, and that's a more flexible quality. Voters don't just want presentation skill. It is important, but communicating experience and intellectual grasp of the issues is what really counts."


Career Plan: Which way now for a kindly cynic?
The Times, 21 April 2005

In the graduate/management jobs section of The Times, a journalist considering a career change tests the services of Jo Ouston & Co to see whether they add value in clarifying career trajectories.

He finds the atmosphere welcoming: "Jo is a career development wizard and her office surprises me. I expected chrome and smoked glass but find bookcases and old portraits. I like it."

He concludes: "On leaving Jo’s office, I feel a new sense of direction. But at the top of the steps I turn left when I should have gone right." Perhaps no accident!


 
 
 
   

Win a Career makeover
The Times, 24 February 2005

A competition offering a 'career makeover' with Jo Ouston & Co was launched by The Times career section in February 2005 - closing date 14 March 2005.

The competition was aimed at people who felt they were struggling to make an impression at work, who were still trying to secure a promotion or who felt that they were not doing themselves justice in their current role. Entrants were invited to e-mail explaining in less than 300 words why they need JO & Co's help.

The winner would benefit from a one-to-one career consultation with Jo Ouston and a tailor made personal development plan incorporating coaching and/or training through the JO & Co open course programme. See Feedback on the Competition


Soft Skills: Balance sheet barbed wire
Accounting Technician February 2005

Financial specialists need to rediscover the art of communication if they are to break down the barriers that can come between themselves and their non-financial colleagues, advises Jo Ouston. More...

Getting Noticed
Professional Manager November 2004

Do barmen always ignore you and taxis never seem to stop? Do you feel invisible in meetings or find it hard to get your point across? If so, you’re obviously not one of the lucky ones born with that intangible quality called natural presence. But being able to project a strong persona is not simply an accident of birth – the good news is that the skills can be learnt.

"Presence is about having the gravitas to be who we are, while being flexible enough to give status to others" say Jo Ouston. "It is about being true to ourselves, not following the rules of some contrived model of behaviour, which others will see through as superficial."

Gordon Riddler, a previous participant in the Developing Personal Presence programme at Jo Ouston & Co, concludes "It has changed me from a retiring, rather dull technologist to someone who can communicate to the world on equal terms."


Learning to speak body language
The Sunday Times 10 October 2004

'When Tony Blair made his speech at the Labour party conference, Jo Ouston was observing his performance closely - out of professional curiosity,' said Roger Eglin in his recent Sunday Times article. She thought Blair was a good speaker but that there was something rather paternal about his style - "It was very much a case of Daddy knows best."

Outlining the establishment and growth of Jo Ouston & Co, Eglin commented that much of it was due to 'the enthusiasm of managers who had been on her courses.' H
e quoted Simon Thornton, marketing vice-president of Nacco, an international fork-lift truck maker: "I found it very valuable. It made me feel much more comfortable in all sorts of communication situations." Thornton did his first course with three colleagues. Since then other board directors have commented on the noticeable change in their manner.

The article quotes Jo on one of her core beliefs: "The way you feel affects the way your audience feels", citing the importance of aligning your inner intentions with what you are trying to project. "This give you credibility in the eyes of the audience."

Featuring a list of tips on how to develop personal presence, the article quotes Jo Ouston & Co's underlying philosophy that 'Personal presence arises from a combination of self-awareness, personal value systems, and effective behaviour.' And the final tip:
'Share your passion and excitement - when people feel that, they will be drawn to you.'


Creating a Success Culture
FastForward (the magazine of Bristol Business School) - Autumn 2002

Jo Ouston & Co is a niche development consultancy with specialisms in personal career development and the behavioural skills associated with management "It is our belief that success lies in realising the potential in people," says Jo Ouston. "Pursuing an individual path to success and fulfilment requires courage and determination and the ability to inspire these qualities in others." More... (pdf)


How to Overcome Interview Nerves
The Guardian - 20 October 2001

Nerves are something Jo Ouston is used to dealing with ... she helps people to do themselves justice in what can often be a stressful situation. "When people are nervous they'll either babble or freeze," she says. "We're teaching them to have more control of the process. It's about knowing who you are."

In order to sell the real you, you need to have some idea of who that person is. It is sometimes easy to tell people what they want to hear in an interview situation, and therefore come across as the ideal person for the job. "Identity is a big thing," says Ms Ouston. "And the most articulate people are often the most vulnerable. You can be seduced into the wrong job over and over again. So that is why we work in a way which defines the motivation first."

And what about skeletons in the closet? You might have dealt with these on paper, but when it comes to the face to face situation, how well will you cope? "A common problem is that someone will have had a personality clash in a previous job. But in a way, you're probably a bit of a wet weekend if you've never had a personality clash. If you're cornered, what you want to focus on is what you've learned from the experience. It's your resourcefulness that is important, not fudging it."


When the Real You is Desperate To Get Out
The Guardian - 22 July 2000

Jo is a warm, charismatic and deeply experienced professional - had I been writing her CV I would have stressed her excellent communication skills which centre on the telling of stories. I found this approach very encouraging and aspirational. The service is totally personalised. It is expensive but if you were to refer yourself to Jo early in the change process, I think it would be well worth the cost to save oneself hours of indecision and the trauma this entails.


From Strength to Strength
Sunday Times - 30 May 1999

Ouston says: "The fundamental principle about career change is that there will always be a logic to what the market will accept, so the trick is to look for that logic in your background. You can split it into four areas - qualifications, (which become less relevant as you get older), experience, skill base, and sector knowledge (the most important as you get older). The market will allow you to change one, sometimes two, but it's unlikely to let you change them all at once."


Careers That Bring out the Best In You
Sunday Times - 29 March 1998

It matters more to some than to others that their values should be honoured in their work. But as Ouston's work appears to bear out, ignoring our values diminishes the quality of everything we do.


Presentations Without Tears
Sunday Times - 22 June 1997

Speaking in public is a terrifying prospect for most people. As ambitious managers know, however, there is no escaping this chore if one is to advance in the ranks of corporate power ... Leading training company Jo Ouston & Co, offers a six-day course that helps people to develop 'personal presence' in order to improve motivation, teamwork and communication. She says: "We help people find direction and give them skills they need to achieve their goals. The work is more developmental than remedial"

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