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6 days (three modules of two days each)
We have all met people with presence - individuals with the gravitas to
inspire confidence or the charisma that creates enthusiasm. Some have
this as a gift, but for others it needs to be released.
Developing Personal Presence is ideal for managers, specialists, team
leaders and all whose success depends on effective communication and building
strong relationships.
The course explores the elements of self-awareness, self-management, integrity
and awareness of others that combine with interpersonal skills to build
confidence, impact and influence. Highly participative, it also enables
participants to practice on examples from their own work.
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4 days (in three modules)
While 'command and control' has its place, inspirational leadership makes
it possible for leaders to focus on the strategic issues that are essential
to their role. Leaders who can empower their people, inspiring confidence
in a shared vision and engaging their commitment, can trust functional
specialists to deliver results.
Leadership through Inspiration is aimed at leaders of the future and those
who are preparing for senior management.
The updated course explores strategic challenges and approaches - with
individual coaching on specific issues - and develops the behaviours and
practical techniques that enable managers to lead and inspire.
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- Managing
for Results
3 days (one module of two days and a follow up day)
The performance of organisations depends crucially on the effective management
and motivation of people at all levels. Key issues are the levels of skill
among employees and their willingness to achieve organisational goals.
Inspiring and Developing People is aimed at functional managers who need
to achieve results through people.
The course provides an approach to understanding performance issues as
well as techniques for effective delegation and practical skills for developing,
motivating and inspiring staff.
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2 days
In a world of increasing competition and customer choice, effective customer
relationships make a crucial difference.
Emphasising the human factor in customer relationship management, Building
Winning Relationships is designed for all who need to develop effective
client relationships, with external or internal customers.
This highly participative course, using video feedback, will enable you
to build on your interpersonal skills, applying them in scenarios based
on every-day situations.
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- Influencing
with Integrity
2 days
In most work today an essential skill is the ability to communicate effectively
- interacting with others, hearing what they have to say and being able
to influence them.
The Power of Communication, suitable for people at all levels, is designed
to improve communication by increasing spontaneity, confidence and comfort.
Highly participative and practical, the course develops personal flexibility
in communication. It looks at ways of managing conflict and at ways of
understanding and interpreting others' agendas as a basis for choosing
effective approaches.
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2 days
If you always do what you always did, you'll always get what you always
got - or perhaps less.
With a focus on practical effectiveness, this new course - for managers,
project leaders and team members - examines the nature of creativity and
how to release it in yourself and others. Appreciating your own talent
and the talents of others will help you to develop new patterns of behaviour
and to recognise how your increased creativity could contribute to your
own role and to your organisation.
A follow up module Working with Creativity is also available.
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1 day
To be visible and to be taken seriously are important factors in personal
effectiveness at meetings, interviews and presentations.
Increasing your Personal Impact is our foundation communication course
suitable for all levels.
It develops the physical aspects of making a strong personal impact such
as using your energy, posture and voice to convey a strong positive and
lasting impression.
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1 day
This practical public speaking course covers both preparing and delivering
a speech or presentation. It looks at developing a presentation to fit
the audience; overcoming fear and controlling your nerves; projecting
authority and expertise on the platform and enhancing your delivery.
Can also be taken as one-to-one coaching sessions.
* As a prerequisite, participants should have taken Increasing your
Personal Impact, Power of Communication or one of our longer
courses.
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>Course Schedule >Print
Course Schedule - pdf
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2000-2008
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